WIG INFO + HELP GUIDES
  • Custom Lace Wig Ordering Information

    We receive a lot of questions about our Custom Lace Wig order options, so this page was created to thoroughly explain the custom wig ordering process. It's long, but informative.   

    To assist you with ordering a custom lace wig, please read below:

    [ALL CUSTOM MADE UNITS ORDERED FROM THE CUSTOM LACE WIG SECTION ARE MADE TO ORDER AND WILL REQUIRE APPROXIMATELY 45- 60 DAYS ] Due to the nature of the item, ALL Sales are FINAL on custom wig orders.  

    Processing times are currently extended and have been updated on the order form due to Covid-19. 

    Step 1:

    1a) I want to create/build a custom unit 

    1b) I want to add custom options to a "stock" wig design

    (Answer) First decide if you want to create an original custom unit OR if you would like to add customized options to one of our signature "stock wig" designs.

    2) Virgin Hair Origin 

    (Answer) Choose your desired hair type:

    Filipino: 

    South American:

    Cambodian:

    European Russian/Slavic: 

    Take a look at our Hair Origins to see what hair type is most suitable.

    3) Wig Length

    (Answer) Choose your desired wig hair length: 

    Decide where you would like the hair to fall on you once installed, keep in mind your height and body structure should be factored in when determining hair length. Our hair is available in lengths from 12 Inches to 30 inches. 

    4) Wig Cap Construction

    (Answer) Choose your cap style: 

    Lace Front Cap:

    Our lace front wig cap construction is hand tied at the front section of the wig cap, with approximately 6 inches of lace going back and lace all around the entire front hairline. The back of the cap is hand wefted. The lace front wig like all Heavenly tresses wigs has our signature natural looking hairline. Although the lace front wig is partially wefted, there is still plenty of parting space and you can achieve a range of styles including a mid-high ponytail and half up half down hairstyles. The lace front cap is soft and comfortable to wear. Glue is optional as the wig is secured with bendy ear tabs, combs an adjustable strap and a removable elastic band.

     

    Full Lace Cap/w Stretch

    This is a full lace wig cap construction giving you the freedom to part the hair in any direction and style the unit however you'd like. With lace around the entire perimeter and a stretch center panel. Giving you limitless styling options. This wig has NO strap, elastic band or combs. It will require installation or the use of glue or tape for application. 

    Glueless Full Lace Cap/w Stretch

    This is a full lace wig cap construction giving you the freedom to part the hair in any direction and style the unit however you'd like. The wig does come with lace around the entire perimeter. Giving you limitless styling options. The "elastic band" method is a secure and totally glueless option. This method is great way to protect your natural hair as it is non-damaging. This construction is designed for those who don't want want to apply any adhesive. Our glueless wigs include a thin adjustable strap at the nape a snug elastic band and combs. The wig can be put on and removed daily by the client.   

    5) Measurements

    (Answer) Choose standard measurements (XS,S,M,L)

    For generic cap sizes it is recommended that you measure your head circumference. Once you know that important measurement you'll know which size is best 

     

    6) Lace Color 

    (Answer) Choose the your desired lace color:

    The purpose of the lace is to imitate your scalp color, not your skin tone. For a better match part your hair, and look at the scalp color before making your selection. 

    Transparent: Kim Kardashian [Caucasian/European]

    Light Brown:  Jennifer Lopez ' [Latino]

    Medium Brown:
     Janet Jackson [African American]

    Dark Brown: Naomi Campbell  [African American]

     

    7) Parting Style 

    (Answer) Choose your desired parting style:

    Freestyle - No defined parting can be styled and parted in any direction.

    Middle Part - A clean and defined thin center parting in the unit

    Left Part -  A clean and defined single narrow curved left part

    Right Part - A clean and defined single narrow curved right part

    8) Customize your wig cap

    (Answer) Choose as many upgrade option as you'd like: 

    Bleached Knots on your lace wig 

    Bleached knots help make the hair on your lace wig look less detectable.They won't be clear or totally invisible. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching or "lightening" these knots reduces the visibility of this knot. Helping the wig look more natural. 

    Extra Baby Hairs 

    Our full lace wigs all come with baby hairs around the full perimeter (hairline and back nape) of the unit - for a natural finish. However, if you'd like additional baby hairs added to the unit we can do that for you. It just comes down to personal preference. Baby hairs help further the illusion of naturalness. These short hairs are hand tied on the perimeter of the wig. The hairs can be brushed into the rest of the hairs on the wig, or you can separate them and brush them towards your face.

    Custom Illusion Hairline

    You can now upgrade your lace wig and add an even more realistic "custom hairline" to your order. This "custom hairline" upgrade option increases the natural look of your lace wig. The hairline is customized to replicate a natural hairline with all its unique dips and groves, along with its unique width. By selecting this option we will create a more realistic hairline at the front of your unit. With a lot of soft delicate baby hairs and a lower density around the hairline for the most natural look possible. The purpose of this is to take away any harsh lines around the perimeter of the lace wig so that it gives you a more flawless application. Each hair strand is hand knotted and carefully placed to ensure the cuticle of the hair is in the correct direction. 

    HD Lace 

    HD Hi-Definition Lace is our is ultra fine film grade lace it's lighter, softer and less detectable offering a more realistic look than conventional Swiss lace. With our HD Lace you'll experience a more undetectable hairline and overall look. 

     

    9) Base Hair Color

    (Answer) Select your base color

    One solid primary color from the roots of the hair all the way through to the ends. 

    Advanced Color Techniques:

    Ombré - The outcome is usually darker hair from the roots to the mid-shaft and a transition to a lighter color from the mid-shaft through to the ends. With ombré, there is a noticeable color blocking from dark to light, with a smooth transition in between.

    Balayage - We paint the hair color on in such a way as to create a graduated, natural-looking highlighted effect from end to root it's all about creating beautiful blends of multi-dimensional color.
     
    HighlightsStrands of hair that we lighten. Highlights can be shade of light or dark. As long as they are lighter than your overall "base" hair color. 
     
    Take a look at our Human Hair Color Chart for some inspiration.

    10) Wig Density 

    (Answer) Select your desired density 

    The hair density that you select is really based on personal preference and what you feel looks and compliments you best. The standard percentage and most popular choice is 120% which is considered Natural/Medium Density. The average healthy human head of hair is considered to be between 100% - 120%. Keep in mind that each clients natural hair will grow differently. 

    Standard - 100% (Hairline) to 120 -130% (Overall) 

    Custom - You can specify two different densities amounts for (1) Hairline and (2) Overall Density. 

    Take a look at our Wig Hair Density Chart to see what compliments you.

    11) Professional cut and style

    (Answer) Select if you want your unit cut and styled

    Select the "cut and style" you would like. If you do not see the option that you would like listed under our selection menu then select other and write it in the notes sections

    Additional comments/requests

    Write anything else you think we may need to know about your custom order and we will try our best to accommodate you. 
     

    START CREATING YOUR CUSTOM LACE WIG TODAY!

    Based on 243 reviews
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    (227)
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    (16)
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    Excellent!

    Thank you for my recent order. I love the hair! Purchased European hair with baylage coloring. My mom loves the color. Looks very natural. I have been purchasing wigs since I was a little girl due to health reasons. One of the best that I’ve purchased. Thank you so much!

    Chole

    Just what I wanted. Thank you everyone, nice service and great quality.

    Great Feel and look!

    The wig was everything I expected in a well made beautiful unit! No complaints, I will be ordering again. The price is steep, so hopefully some consideration will be made for more sales, specials, etc.

    Curly girl

    Love my new hair piece. Only wish that the cap came in a petite side, my head is a little small that the xsmall

    Beautiful Hait

    The hair is so beautiful it looks so natural and just perfect.

    Amazing Experience during Total Hair Loss

    As someone who is going through total hair loss, I am so impressed with the way my experience went with Heavenly Tresses as a whole. The customer service was impeccable.

    My hair unit was absolutely worth the wait. I purchased a cranial prosthesis for total hair loss with fine medical grade lace, I was able to pick the density and customize my hairline and add extra baby hairs. I had the ability to select high density, European hair. This really looked like my real hair.

    The best part, when my autistic 10 year-old saw me with it on, he jumped up, clapped and giggled. He looked like he wanted to cry. Nothing beats seeing your kid that happy. Not to mention, my son tends to be very honest.

    Best kinky hair ever

    I’m beyond happy .. I will forever be a loyal customer… this hair is exactly what you described, it’s RAW VIRGIN soft , luxurious, no unwanted order , limited to no shedding and mimicked the hair out my scalp ..I will be ordering again thank you

    Wow!

    This Virgin European Wig is so stunning. I find the the light ash brown is so flattering. I've received so many compliments and I feel so confident in my new wig. Worth the investment. Thank you so much!! x

    Makes the best wigs.

    This company is very professional. I usually custom order my wigs, and have been purchasing their wigs for many years. A unit I ordered had a few minor issues and the customer service was top notch. They willingly gave me a big discount for a future purchase. Well, this last unit is perfectly stunning and I truly appreciate the amount of effort they have put in as to keep their customers happy . thank you so much Heavenly Tresses. Please if you are considering or on the fence give they a try. You won't be disappointed.

    Best white platinum EVER!!

    This wig is stunning. It is the first time I’ve have found this white blonde in the correct cool ashy undertone. This icy hue is bold and so striking. I have received so many compliments on my wig. Thank you so much 🙏🏻

    Best quality!

    Love this medical unit. Quality and craftsmanship is perfect. Although I did the lace front version this time. I’m already planning my next purchase however, I’ll be making the investment and getting the full lace version as I think I’ll love the styling versatility. That was my fault though as I was on a tighter budget when I made the purchase . Overall great online buying experience.

    You won't regret it!

    Heavenly Tresses was very accommodating. I needed this unit for an event so, I needed to make two small changes and they allowed me to pay an additional fee. Thank you, the unit turned out beautifully. I can't wit to purchase my next wig from this brand.

    Buy it!

    This unit is beautiful. I've been purchasing wigs for many years and this is by far one of my favorite units. Hairline is so natural and the ombre' is soft no harsh lines. Customer service was great and the unit shipped within the timeframe specified.

    Buy it!!

    If you are on the fence about ordering from Heavenly Tresses, let me tell you the customer service is top notch from start to finish. They even follow up after you receive your piece! The Milan is thick and it is long. I was intimidated by this at first because it’s the longest and thickest unit I own. However I work with kids and I have been called out before for my wig - kids have no filter. I have never had this issue with any hair purchased with this company. It looks so natural - even this thick one!

    Gorgeous!

    I've been wearing hair for 20 years across 4 different states and ordered by 5 different stylists, and I've never had hair that looks as stunningly gorgeous and natural as this hair. This is top quality and beautifully-constructed -- very minimal shedding and no fading a year into wearing it. My husband also thinks it's the most natural hair I've ever had since losing my own.Thanks Heavenly Tresses, for your amazing work!

    Amazing!

    Such a gorgeous unit. The cut ad style is so pretty. First time buyer and I must say I’m very impressed.

    Amazing!

    Such a gorgeous unit. The hairline is impeccable. First time trying HD lace and I must say I do actually notice a difference. Hair quality is also lovely.

    High quality. This wig is all I need to feel like million dollars.

    I bought Lilly (stock) and customized it myself. The hair is gorgeous, soft, and very, very durable. The lace is invisible on the skin, but shows ever so slightly over my bio hair. I glue down the very front with got2be. The cap construction is of highest quality, very minimalist and as seamless as possible. I got my second custom-made Kim from them as well and I'm very impressed. Their wigs are for true wig wearers who know wigs and expect to get as close to perfection as possible. I will keep getting my wigs from Heavenly. Oh and one more thing to add, no matter if I'm dressed down for an occasion, with this hair on, I know I look great.

    SHE IS STUNNING!

    This wig is perfect! From the impeccable hairline to the length and density. Worth the investment. Above everything customer service is top notch.

    Perfect

    It was thick but the texture, softness and construction is on point. Hair flat irons beautifully. Parting is natural. I love it. The best place to order wigs.

    The BEST 💯

    The best wig I ever had. The hair was unbelieveable soft and flowing and shiny .Lots of body and bounce
    I can't wait for my next 👱‍♀️
    Its coming from Heavenly Tress
    Thank you

    Soft Curls

    Beautiful unit! Great purchase couldn't be happier.

    Love Her!

    Took a chance purchasing online. Couldn't be happier with this wig. Extremely satisfied and the small cap fits like a glove. Color is just as pictured and hair quality is beautiful. I think I will purchase " Amy " from this collection next. I've already referred a few friends.

    Nice quality but too thick

    I just received my unit. It is very full. In fact, too full for me personally but if you are looking for a densely thick, soft and full wig, this is for you. The part and hairline are very natural looking and the hair did not shed when combing it at all. I'm going to have to try and press it out a little more straight. But is is nice quality and I love that I could add more combs and the band has hooks so you can adjust how tight the band is. I would not buy this particular wig again but I would try a less kinky style given the hair quality and ability to customize. It also is a shame it takes so long to receive. But customer service is responsive and and I will work with them to get more information on the best wig texture for what I'd like. I'lll send this one to my sister if I can not it to appear more straight or thin it out a bit. Overall worth it but I just purchased the wrong texture.

    Thank you so much for your candid feedback it is much appreciated.
    ----
    Our 'Toni' unit is a best seller. However, as mentioned it may just not have been the perfect choice for you. Let us know if you need our assistance when you purchase the next unit x

    We're always here to offer advise.

    We appreciate your business!
    HT Team

    Perfect Blonde Unit!

    This unit is worth the money. It is stunning the perfect blonde shade for me and the fullness is from roots through to the ends. I was able to install it myself using the band and clips attached. I've had it for a while now. No excessive shedding or anything. The hair is excellent quality.

    Great customer service and overall a very positive online shopping experience. Thanks guys!